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Artificial Intelligence and chatbots – The New Technology Imperative
The continuous technology advancement and the evolution of Artificial Intelligence and machine learning have changed the business world. chatbots have surpassed websites and mobile apps, giving significantly higher benefits and customer satisfaction rates than all other customer touchpoints.
chatbots have eliminated the tedious task of dropping an email to the company or following a number of steps to get on a call with the customer care agent which might eventually go in vain. Since chatbots give instant and personalized responses, they increase the credibility of the brand, boost engagement and build loyal customers. Integrating a chatbots to web and mobile apps has become imperative to stay current in the market.
chatbots can perform a wide range of tasks from answering basic FAQs to completing transactions. They have a ontinuous learning process through the conversations they make and in case of complex questions, they pass to on to the human agents. AI and chatbots have now become an integral part of several industries. chatbots are widely adopted and all the top companies have automated processes with secure and customized chatbots.
chatbots have eliminated the tedious task of dropping an email to the company or following a number of steps to get on a call with the customer care agent which might eventually go in vain. Since chatbots give instant and personalized responses, they increase the credibility of the brand, boost engagement and build loyal customers. Integrating a chatbots to web and mobile apps has become imperative to stay current in the market.
chatbots can perform a wide range of tasks from answering basic FAQs to completing transactions. They have a ontinuous learning process through the conversations they make and in case of complex questions, they pass to on to the human agents. AI and chatbots have now become an integral part of several industries. chatbots are widely adopted and all the top companies have automated processes with secure and customized chatbots.
chatbots – Transforming the way businesses work
Banking
It is said that by 2022, banks could automate up to 90% of their interactions with chatbots. Banking chatbots allow users to make payments, transfer funds, track expenses etc. It reduces multiple trips to bank branches and allows users to manage their finances at their convenience.
Insurance
chatbots allow insurance companies and users to settle claims, pay premiums, fetch documents, generate quotes and much more at their fingertips. The Insurance industry has helped agents manage accounts easily and stay on top of all information.
Retail
Retail chatbots ease out the customer service process by handling multiple queries simultaneously. They also help customers locate the nearest store, purchase items via conversations, offer discounts and give personalized suggestions.
Healthcare
Healthcare chatbots help in improving patient experience by assisting patients with medical queries, nutrition and diet checks and other basic issues. This reduces the visits to the doctor and saves time and cost.
Streebo ChatPre-Tranied Bot
Streebo ChatPre-Tranied Bot with its unique set of low or no code tooling allows IT & Line of Business teams to rapidly assemble sleek & intuitive chatbot interfaces while cutting the development cost and time by 50%! The drag and drop interface lets you easily manage the chatbot and securely deploy it on multiple platforms i.e. web, mobile apps, 3rd party chat messengers, voice devices etc. It can also be seamlessly integrated with enterprise backends with its point and click interface. Moreover, you can control the look and feel and of chatbot and modify it according to changing business needs.Key Differentiators of Streebo ChatPre-Tranied Bot
Automation BuilderDrag & Drop interface for easier creation & management of chat interfaces
Flexible NLP SelectionSelect an NLP of your choice – IBM Watson, Wit.ai or other – to be integrated with bot
Lower Development & Maintenance CostSingle code base for all digital assets and automation tool
Cross-Platform AvailabilityEmbed chatbots on web, app or 3rd party chat messengers like Facebook Messenger
Comprehensive SecurityPowered by IBM Technology, Streebo chatbots are highly secure
Flexible Deployment OptionsApplications built using DXA have flexible deployment options of on-premise or on cloud.
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